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Manager, Peer Coaches (Bilingual: English & Spanish)

About Our Roots: Our vision at Our Roots is to build generational mental wellness by and with historically overlooked communities. We do this by virtually connecting pregnant and postpartum communities to peer coaches to promote healing, prevent anxiety and depression. Our 501(c)(3) non-profit is supercharged by philanthropic foundations and individual donors who believe in our mission.

Schedule:

  • Full-time, exempt

  • You can work 9 to 5 PST on weekdays, with some evenings and weekends, as needed

 

Location: Remote

 

However, we will prioritize several touchpoints for in person work including:

  • 4 weeks of co-located work throughout the year with Our Roots founder

  • Additional team retreats

  • Community engagement events  

We will prioritize applications received by Sunday, June 7th for initial interviews, but the position will remain open until filled.

 

About the Role: We are looking for an exceptional Manager, Peer Coaches who is energized to support the hiring, development, and growth of a team of full-time peer coaches who offer 1:1, and contract peer coaches who facilitate groups. Peer coaches offer loving, culturally-reverent care to our community members based on their lived experiences and the Our Roots coaching framework.  

In the first few months, you primarily will be peer coaching birthing parents, understanding Our Roots systems including the coaching framework, and getting to know the strengths and opportunities of each peer coach and of our management structure more broadly. 

Once you have a deeper understanding of our communities, peer coaches, and our approach, you will fully step into your role as manager. You’ll co-create the systems, practices, and team culture that allow coaches, and the birthing parents they support  to experience joy, growth, and transformation during the perinatal period. This includes space for weekly practice-based learning, 1:1s, and skills development. This role is ideal for someone who has deep experience with reflective supervision, a demonstrated commitment to nurturing emerging leaders through strengths-based and trauma-informed approaches, previous experience at a mission-driven startup, and strong peer coaching skills. 

Key Responsibilities

Peer Coach Supervision & Development

  • Lead onboarding and ongoing integration of Our Roots coaching framework and approaches

  • Directly supervise 3-5 peer coaches plus contractors, holding weekly 1:1 check ins with each peer coach 

  • Facilitate team meetings to support peer learning and reflective practice

  • Design management system that encourages peer coach skills development across experience levels, celebrates team strengths, and addresses challenges 

  • Build and sustain a strong team culture rooted in care, accountability, and joy

  • Support tracking of mutually agreed on key performance indicators for peer coaching work

  • Support compliance of peer coach processes and documentation

Hiring & Systems Support

  • Support peer coach hiring processes, including outreach, selection, and onboarding 

  • Help define and build internal systems that support scalable, values-aligned coaching practices 

  • Collaborate with other team members to shape the product and trainings for peer coaches on product, project management, tech tools, and data tracking systems

Training & Resource Development  

  • Improve upon Our Roots coaching framework and coaches, a series of foundational trainings that allow our peer coaches to live out our coaching framework 

  • Co-build and/or invite in external opportunities for advanced trainings with senior peer coach(es) to continue deepening their skills 

Coaching Practice 

  • Maintain some coaching check-ins to stay connected with birthing parents, and Our Roots systems and operations

  • Model strong coaching practices and continue to evolve trainings based on this practice

 

What You’ll Bring

Preferred

    • 5+ years of peer coaching or related experience including 2+ years managing peer coaches or behavioral health coaches

    • Certified Community Health Worker (CHW), or 2,000+ hours of coaching experience with willingness to obtain certification

    • Proven experience hiring, mentoring, and scaling a team of proximate peer coaches toward strong impact and a values-aligned culture

    • Demonstrated ability to design and facilitate training programs that build team skills

    • Track record of building accountability cultures, including the use of metrics to assess team dynamics and impact

    • Skilled at coaching in ways that honors Our Roots' organizational and community culture

    • Thrives in fast-paced, early-stage, mission-driven environments where adaptability and initiative are essential

    • Bilingual fluency in English and Spanish (written and spoken)

    • Familiarity with the needs of pregnant and postpartum individuals, and lived experience and/or deep proximity to the communities we serve preferred.

    • Licensure in social work, nurse midwifery, or therapy is a plus, but not necessary

Interview Process & Timeline

  • Round 1: Mid-June

  • Round 2: Late June

  • Round 3: Early July 

  • Start date: Late July/ Early August

 

What Our Roots Offers

This is a full-time exempt salaried position. The salary range is $95,000 - $115,000 and is commensurate with your location and experience. Our Roots offers a competitive benefits package inclusive of vacation, holidays, sick days, health insurance/stipend, and 401k. The role also includes opportunities to grow within a nimble, mission-driven team.

 

Apply for the Role

 

If this role speaks to you, please apply here by Sunday, June 7th

Our Roots is an equal opportunity employer. We prohibit unlawful discrimination against any employee or applicant for

employment based on race, color, religion, sex, gender identity, age, national origin, disability, veteran status, sexual orientation and/or identity, criminal record, marital status, or any other basis prohibited by law. Research has shown that historically overlooked communities (people of color, people with disabilities, immigrants, LGBTQIA+ people) often don’t apply for jobs if they don’t meet every single qualification. If you think you can do this job but don’t meet every qualification, we encourage you to still apply.

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