About Our Roots: Our vision at Our Roots is to build generational mental wellness by and with historically overlooked communities. We do this by virtually connecting pregnant and postpartum communities to peer coaches to promote healing, prevent anxiety and depression. Our 501(c)(3) non-profit is supercharged by philanthropic foundations and individual donors who believe in our mission.

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Schedule:

• Type: Full-time, Exempt

• Reports to: Founder & CEO

 

Location: Remote

 

However, we will prioritize several touchpoints for in person work including:

• Co-located work throughout the year with Our Roots founder

• Additional team retreats

• Community engagement events  

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We will prioritize applications received by Sunday, June 7th for initial interviews, but the position will remain open until filled.

 

Role Overview: The Chief of Staff partners closely with the Founder & CEO to grow our reach and deepen engagement with mamas and birthing parents. This role blends strategic thought partnership with hands-on execution. The right person is as energized to streamline our Medicaid operational processes as they are to strategize and execute on deepening engagement with birthing parents. They are a skilled project manager who cares deeply about birth equity, and can build strong relationships with our community, team, and partners. Marketing, data storytelling and team management will scale as the role and team grow.

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Key Responsibilities

 

Strategy, Growth & Execution 

• Partner with the CEO to rigorously evaluate, prioritize, and sequence growth opportunities 

• Own product improvements to deepen engagement, retention, and impact

• Set engagement and impact metrics with team, analyze data, and share insights to inform decisions

• Oversee marketing efforts to grow reach including scoping, hiring, and managing needed social media and community engagement consultants

• As role and team grows, use quantitative and qualitative data to drive storytelling across fundraising, board reporting, and community communications

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Operations & Infrastructure

• Streamline operations for our Medicaid contract including workflows, billing, and reporting

• Build operational systems that enable seamless execution on future contracts and partnerships

• Build and implement systems for project management including decision and outcome tracking 

• Maintain HIPAA compliance across all community-facing products and programs 

• Oversee HR operations and compliance through Justworks including onboarding, benefits administration, and policy adherence

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Team and Organizational Culture

• Create thoughtful internal communication channels to build team cohesion in remote environment

• Hire and manage a team as the organization grows

• Proactively surface organizational gaps and bottlenecks

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Qualifications

• 7+ years of experience in strategy, operations, and/or product 

• At least 2-3 years in early-stage startup (ideally health tech) or tech nonprofit

• Strong data analytics skills in Excel and product fluency

• Strong project management skills with proven ability to support others in building the same

• Familiarity with healthcare and HIPAA compliance - experience with Medicaid or government contracts a plus

• Experience hiring, building out, and managing team including consultants 

• Proactive, execution-oriented mindset with high ownership

• Excellent written and verbal communication

 

What Our Roots Offers:

This is a full-time exempt salaried position. The salary range is $110,000 - $140,000 and is commensurate with your location and experience. Our Roots offers a competitive benefits package inclusive of vacation, holidays, sick days, health insurance/stipend, and 401k. The role also includes opportunities to grow within a nimble, mission-driven team.​

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Interview Timeline:

Round 1: Mid-June

Round 2: Late June

Round 3: Early July 

Start date: Late July/ Early August

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Application: 

 

If this role speaks to you, please apply here by June 7th.

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Our Roots is an equal opportunity employer. We prohibit unlawful discrimination against any employee or applicant for employment based on race, color, religion, sex, gender identity, age, national origin, disability, veteran status, sexual orientation and/or identity, criminal record, marital status, or any other basis prohibited by law. Research has shown that historically overlooked communities (people of color, people with disabilities, immigrants, LGBTQIA+ people) often don’t apply for jobs if they don’t meet every single qualification. If you think you can do this job but don’t meet every qualification, we encourage you to still apply.